Margaritaville Lanier Islands

SUMMARY  

Responsible for the day-to-day campground operations with a focus on ensuring guests enjoy their stay, the campground is effectively maintained, reservations are processed, guest are efficiently checked-in, retail sales are processed, problems are solved, and a quality work environment is provided for the staff.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned.

• Effective and comprehensive communication with campground manager
• Hiring, training, guidance, and scheduling of seasonal, part-time, and full-time staff
• Providing customer service including answering questions and addressing issues
• Monitoring and execution of office operations, grounds keeping, and bath house cleaning
• Monitoring and ordering supplies
• Monitoring, ordering, and inventory of retail items
• Scheduling vehicle and golf cart maintenance
• Participation and coordination of campground events
• Coordination with other departments such as Maintenance, IT, Marketing, Administration, and Human Resources
• Must be available to work weekends and holidays.

SUPERVISORY RESPONSIBILITIES

Directly supervise 10+ employees in the Campground Department.  Carries out manager responsibilities in accordance with the organization's policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.  Properties including but not limited to: RV Resort, Shoal Creek Campground.

QUALIFICATIONS 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.  Must be at least 18 years of age with a valid driver’s license and clean MVR for three years.

EDUCATION and/or EXPERIENCE

Six months to one year related experience and/or training; or equivalent combination of education and experience.  Previous experience with hospitality or recreational supervising preferred.

LANGUAGE SKILLS

Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals.  Ability to write routine reports and correspondence.  Ability to speak effectively before groups of customers or employees of organization.

MATHEMATICAL SKILLS

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra and geometry.

REASONING ABILITY

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.

CERTIFICATES, LICENSES, REGISTRATIONS

Valid Driver License and clean Motor Vehicle report.

PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear.  The employee frequently is required to stand; walk; sit; and use hands to finger, handle, or feel.  The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch, or crawl.  The employee must occasionally lift and/or move up to 25 pounds.  Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.

WORK ENVIRONMENT 

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly exposed to outside weather conditions.  The employee is frequently exposed to extreme cold and extreme heat.  The employee is occasionally exposed to risk of electrical shock.  The noise level in the work environment is usually moderate.